KRIKA Wizard of Oz FAQ

What is the jewelry made of?
Sterling Silver at .925 or of a higher quality of silver.

What kind of finish does the jewelry have?
All of our Wizard of Oz charms are oxidized sterling silver. This means that the designs are emphasized with a darkening process to bring out the contrast and then they are highly polished.

Does my jewelry come with a guarantee?
Yes, all of our work is fully guaranteed.

How do I clean my charms?
You may use any process you wish except dipping solutions or ultra-sonic cleaning machines. Either of these will remove the oxidation (darkened areas). We recommend ©Wright's silver polish which you may find in your supermarket.

How much will the shipping cost? We use the US Postal Service Priority Mail to send all of our orders within the U.S. If you are ordering from outside of the U.S., please get in touch with us before placing your order to find out what your shipping cost will be. Please email us at: krikaworks@gmail.com

How do I pay? We ship orders on a prepaid basis using Http://www.paypal.com,

How much time is there between the time I pay and when I receive my order? We will send your order within one week of receiving your payment and order information. The US Postal Service will deliver your package within one week or less from the day we send it so you can expect your package within two weeks of your order.

What if I have something to return? Please contact us for approval before returning any items either by phone or email at: krikaworks@gmail.com. We will credit your next order or send you a refund.

If you have further questions, please contact us.

 

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